Virtual waiting room
A waiting room you actually control.
ThrivioMeet gives every telehealth consult a virtual waiting room with a realtime queue and a server-enforced admit gate. Patients wait in a calm, branded room and only join the call when you decide they do — no surprise interruptions.
How it works
More than a “please hold” screen
A virtual waiting room should do three things well: show you who is waiting, let you admit on your terms, and let your front desk help.
Realtime queue
The moment a patient checks in, they appear in a live queue across every room — so you always know who is waiting and who is next, without refreshing anything.
You admit when ready
Patients never enter the call until you let them in. The admit gate is enforced on the server, so it can't be bypassed from the browser — and every admission is logged.
Reception console
Front-desk staff get their own view of who is arriving, so they can greet each patient and route them to the right clinician's room — without joining the clinical call.
In the same room
Calm for patients, controlled for you
The waiting room carries your branding end to end and works for one-off consults, recurring patients and group calls alike.
- A branded waiting area — your colours, logo and greeting, not a generic hold screen
- Reusable per-patient links: recurring patients return to the same room every visit
- Group consults work by default — three participants or thirty, no extra setup
- No downloads and no patient accounts — guests join by name, in the browser
- Runs embedded inside your own website, so patients never leave your site to wait
See the waiting room in action
The interactive demo walks through check-in, the live queue and the admit flow — no setup needed to look around.